What ITS Logistics Gets Right About Fighting Freight Fraud
ARLINGTON, VA – July 10, 2026
Freight fraud has moved far beyond fake paperwork and suspicious phone calls.
Today’s bad actors are combining digital impersonation, compromised credentials, stolen or sold MC numbers, manipulated documents, and increasingly sophisticated cargo diversion tactics to exploit gaps across the supply chain. The result is a freight environment where traditional carrier vetting alone is no longer enough.
According to Verisk CargoNet’s Q1 2026 Supply Chain Risk Trends Analysis, CargoNet recorded 767 supply chain crime events across the United States and Canada in the first quarter of 2026. While total events decreased 5.3% year over year, estimated losses still reached $131.58 million, and confirmed cargo theft reports increased to 596 incidents. The data reinforces that even when overall event volume fluctuates, freight fraud and cargo theft remain costly, persistent threats across the supply chain.
That is why the most effective fraud prevention strategies are no longer built around a single tool, checklist, or one-time onboarding process. They are built around layers.
ITS Logistics, an Echo Global Logistics company, is a strong example of what that layered approach looks like in practice.
A People + Process + Technology Model for Freight Security
ITS Logistics was recently recognized as a FreightWaves 2026 Fraud Fighters Award winner for its Fraud Prevention and Recovery Playbook, a layered “People + Process + Technology” strategy designed to prevent identity theft, double brokering, cargo theft, fictitious pickups, and other forms of freight fraud.
That recognition matters because it reflects a broader shift happening across the industry.
Fraud prevention is not just about moving faster. It is about moving smarter.
For ITS, that means combining experienced team members, rigorous SOPs, trusted carrier relationships, integrated technology, and real-time intelligence to help identify risk before a load is placed in the wrong hands.
Their approach includes multiple human touch-points on booked loads, vetting for new and dormant carriers, a detailed recovery playbook, and deep integrations across their technology ecosystem. GenLogs is proud to be one layer of that broader strategy.
Why Real-World Carrier Intelligence Matters
One of the hardest parts of modern freight fraud is that bad actors often look legitimate on paper.
A carrier may have active authority. Their credentials may appear valid. Their documents may pass a surface-level review. Their MC number may have history. Their digital footprint may look clean enough to move forward.
But freight does not move on paper. It moves in the real world.
That is where Truck Intelligence™ becomes critical.
GenLogs helps logistics teams add a real-world verification layer to carrier vetting and load security by connecting digital carrier identity with physical truck activity. Instead of relying only on static records or self-reported information, teams can use real-world observations to better understand whether a truck, carrier, or authority aligns with the story being presented.
For ITS Logistics, that physical and digital visibility supports real-time carrier verification and helps teams make faster, more informed decisions when something does not look right.
“ITS Logistics has been one of GenLogs' earliest and best partners—while the rest of the market fights headwinds, they've grown their brokerage while keeping critical incident rates at industry lows. That's what happens when a team pairs our APIs for automation while keeping real human judgment in the loop.”
— Alex Burlingame, SVP of Customer Experience at GenLogs
Combating Silent Sales and Stolen Carrier Identity
One emerging fraud tactic gaining attention across the industry is the illegal sale or misuse of MC numbers and operating authorities.
In these scenarios, bad actors may attempt to purchase, lease, or quietly take over legitimate carrier credentials to gain access to freight. On paper, the authority may appear seasoned or trustworthy. In reality, the identity behind that authority may have changed.
That creates a dangerous gap for brokers, shippers, and logistics providers.
GenLogs has been working with partners like ITS Logistics to help close that gap. As one of the early users of GenLogs, ITS uses GenLogs' real time truck image data to verify if a carrier's digital footprint matches their physical footprint.
That kind of proactive visibility gives teams a chance to investigate before freight is tendered, rather than after a load has already disappeared.
Technology is Powerful, but People Still Matter
One of the reasons ITS’s approach stands out is that it does not treat technology as a replacement for experienced operators.
The best freight security strategies combine technology with trained teams who know how to interpret signals, escalate concerns, and act quickly.
That is especially important as criminals use more advanced tactics, including AI-manipulated documents, email compromise, carrier impersonation, and social engineering. In many cases, the warning signs are not obvious unless teams know what to look for and have the right intelligence in front of them.
Real-time data can surface risk. Experienced people turn that risk signal into action.
That combination is what makes layered fraud prevention work.
The Future of Freight Security is Layered, Real-Time and Grounded in Reality
Freight fraud is not slowing down, and the industry cannot afford to rely on outdated assumptions about carrier identity, compliance, or trust.
The next generation of freight security will require:
Stronger carrier vetting before a load is booked
Real-time visibility into physical truck activity
Better detection of identity changes, dormant carrier risk, and silent-sale activity
Clear SOPs for escalation, prevention, and recovery
Technology that fits directly into the workflows teams already use
Human expertise to interpret signals and make the right call
ITS Logistics is showing what this can look like in practice.
At GenLogs, we are proud to support partners who are raising the standard for freight security and proving that the fight against fraud is not about one tool or one team. It is about building a stronger, smarter, more connected defense across the entire freight ecosystem.
Because in today’s market, the question is no longer just, “Is this carrier active?”
The better question is, “Does the truck match the story?”
About GenLogs
GenLogs is the Truck Intelligence™ platform leveraging AI across a nationwide network of roadside sensors, satellites, and proprietary datasets to provide real-world freight visibility into commercial vehicle activity. GenLogs helps customers improve carrier vetting, strengthen fraud prevention, enhance fraud awareness, strengthen freight visibility, and make more informed decisions across logistics, insurance, government, and beyond. Discover more at www.genlogs.io.
About Echo Global Logistics
Echo Global Logistics, Inc. is a leading provider of technology-enabled transportation and supply chain management services. Headquartered in Chicago with more than 60 locations across North America, Echo offers freight brokerage and Managed Transportation Solutions across all major modes, including Truckload, Partial Truckload, LTL, Intermodal, Cross-Border, Food-Grade, and Temperature-Controlled shipping and warehousing, and Warehouse Services. Echo leverages its proprietary technology platform—including automation, machine learning, and AI-driven decision support—to help customers optimize transportation performance, improve visibility, and simplify supply chain execution across complex supply chains. For more information on Echo Global Logistics, visit: www.echo.com.
About ITS Logistics
ITS Logistics, an Echo Global Logistics company, is one of North America’s fastest-growing, asset-based modern 3PLs, providing solutions for the industry’s most complicated supply chain challenges. With a people-first culture committed to excellence, the company relentlessly strives to deliver unmatched value through best-in-class service, expertise, and innovation. The ITS Logistics portfolio features North America’s #16 asset-lite freight brokerage, a top drayage and intermodal solution, an asset-based dedicated fleet, an innovative cloud-based technology ecosystem, and a nationwide distribution and fulfillment network.
